BCS is a registered charity: No 292786
People and Computers XXI
HCI...but not as we know it
Proceedings of HCI 2007
The 21st British HCI Group Annual Conference
University of Lancaster, UK.
3 - 7 September 2007
Paula Alexandra Silva & Alan Dix
YouTube has been the Internet success story of 2006. However, when subjected to conventional usability evaluation it appears to fail miserably. With this and other social Web services, the purpose of the user is fun, uncertainty, engagement and self-expression.
Web2.0 has turned the passive 'user' into an active producer of content and shaper of the ultimate user experience. This more playful, more participative, often joyful use of technology appears to conflict with conventional usability, but we argue that a deeper 'usability' emerges that respects the user's purposes whether acting as homo ludens.