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    Improving the wellbeing and mental health of young people through the delivery of online mentoring and counselling services

    HCI2012 - People & Computers XXVI

    Proceedings of HCI 2012
    The 26th BCS Conference on Human Computer Interaction

    Birmingham, UK, 12 - 14 September 2012

    AUTHORS

    Chloe Morton, Alan Chester & Emma-Jane Cross

    ABSTRACT

    This paper will discuss the online model of counselling and therapeutic support by the national charity, We’re Altogether Better. Through the use of proprietary technology known as ‘Cosmo’, We’re Altogether Better demonstrates how they have begun to change the way in which young people access Tier 1 and Tier 2 support, whilst maintaining traditional needs of a counselling relationship, including the effective safeguarding of vulnerable children and young people. Expanding the use of this sustainable, evaluated and highly cost-effective model of service provision sees the introduction of ‘MindFull’: providing early intervention to those in need of wellbeing and mental health support services.

    PAPER FORMATS

    PDF filePDF Version of this Paper (459kb)