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    Tackling the Zombie Apocalypse: sensemaking in simulated disaster management

    HCI 2016 - Fusion!

    Proceedings of the 30th International BCS Human Computer Interaction Conference (HCI 2016)

    Bournemouth University, Poole, UK, 11 - 15 July 2016

    AUTHORS

    Tom Duffy & Chris Baber

    ABSTRACT

    http://dx.doi.org/10.14236/ewic/HCI2016.16

    In this paper, we report the design of a simulated disaster management exercise that is used to explore the manner in which teams of emergency responders make sense of unfamiliar, dynamic situations. The paper develops a notion of sensemaking that combines semantic (i.e., extracting meaning from cues in the environment) and pragmatic (i.e., recognising opportunities for courses of action). This notion of sensemaking is explored in a study in which teams of experienced emergency responders, organised into different command structures, deal with the spread of a threat on a University campus. The results indicate how the command structures affect the ability of the teams to employ semantic or pragmatic sensemaking. Implications for supporting emergency response are considered.

    PAPER FORMATS

    PDF filePDF Version of this Paper (651kb)