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    HCI and the Analysis, Design, and Evaluation of Services

    People and Computers XXII
    Culture, Creativity, Interaction

    Proceedings of HCI 2008
    The 22nd British HCI Group Annual Conference
    Liverpool John Moores University, UK

    1 - 5 September 2008

    AUTHORS

    Peter J. Wild

    ABSTRACT

    Services are considered to be one of the key growth areas within local and global economies. Services and Service Design are emerging, crossing, and in some cases redefining disciplinary boundaries. Approaches to Service design have emerged that share HCI commitment to working with and for people albeit in the development of useful services, rather than IT artefacts. However there has been little explicit interaction between the two communities. This workshop will explore HCI's actual and potential inputs to Service Design activities and vice versa.

    PAPER FORMATS

    PDF filePDF Version of this Paper (321kb)

    HCI 2008: People and Computers XXII Culture, Creativity, Interaction (cover)

    Print copies of People and Computers XXII Culture, Creativity, Interaction (Vol. 1)
    ISBN 978-1-906124-04-5
    RRP £85

    Available from the BCS bookshop

    People and Computers XXII Culture, Creativity, Interaction (Vol. 2)
    ISBN 978-1-906124-06-9
    RRP £85

    Available from the BCS bookshop