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    Software Development Outsourcing Relationships Trust: A Systematic Literature Review Protocol

    14th International Conference on Evaluation and Assessment in Software Engineering (EASE)

    Keele University, UK, 12 - 13 April 2010


    Siffat Ullah Khan, Mahmood Niazi, and Naveed Ikram


    Trust plays a vital role in establishing and maintenance of the outsourcing relationships between client and vendor organisations.  

    Objective - This paper aims to review the literature in a systematic way to identify the factors that can have a positive impact on trust building and its maintenance between the clients and vendors organisations in the context of offshore software outsourcing relationships.

    Method - We have developed a systematic literature review (SLR) protocol for software outsourcing relationships trust (SORT). We are in the process of implementing the protocol for SORT.

    Expected Outcome - The anticipated outcome of this review will be a list of factors which can play an important role in the establishment and maintenance of trust in software outsourcing relationships.


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