Text size
  • Small
  • Medium
  • Large
  • Standard
  • Blue text on blue
  • High contrast (Yellow text on black)
  • Blue text on beige

    Improving the wellbeing and mental health of young people through the delivery of online mentoring and counselling services

    HCI2012 - People & Computers XXVI

    Proceedings of HCI 2012
    The 26th BCS Conference on Human Computer Interaction

    Birmingham, UK, 12 - 14 September 2012


    Chloe Morton, Alan Chester & Emma-Jane Cross


    This paper will discuss the online model of counselling and therapeutic support by the national charity, We’re Altogether Better. Through the use of proprietary technology known as ‘Cosmo’, We’re Altogether Better demonstrates how they have begun to change the way in which young people access Tier 1 and Tier 2 support, whilst maintaining traditional needs of a counselling relationship, including the effective safeguarding of vulnerable children and young people. Expanding the use of this sustainable, evaluated and highly cost-effective model of service provision sees the introduction of ‘MindFull’: providing early intervention to those in need of wellbeing and mental health support services.


    PDF filePDF Version of this Paper (459kb)